Anyone can post "What's for dinner?" on Facebook, but we create conversations that add value, create social campaigns that engage, and otherwise provide a positive ROI for your social campaigns.
Being a part of the conversation
Ritter Knight treats social media like any other medium: content is king. And it's also about crafting a conversation and, like e-mail, even handling customer questions and complaints.
You also need to figure out what's the goal of your social media strategy. More likes, shares, and comments are nice but how do we ultimately measure success?
At Ritter Knight, we believe in the power of social media and work to develop programs that will be both cost-effective and impactful.
Social media is a powerful tool to establish your presence, build traffic and create awareness. Social media gives you a rare opportunity to speak directly to your customers and engage them in a personal way that no other media can deliver.
For example, Facebook allows us to craft an ad and hyper-target by geographic area, demographics, psychographics, and more so it engages only the audience that is most likely to respond to your message.
And the best thing: there's analytics to back-up every click. Try that with a yellow page or newspaper advertisement.
How can we help you?
We can show you what you're doing right with your social media. We can also help you take care of the "dirty work" of handling customer kudos and complaints as well as managing your posts, pins, tweets, shares, hashtags, and status updates so you can focus on what you do best: running your business.